One platform for intelligent conversations
Website chat, WhatsApp, RAG knowledge, automation and lead capture — the building blocks of an always-available digital agent.
Website Chatbot
Deploy AI-powered chatbots directly on your website to interact with visitors in real time.
- Answer frequently asked questions
- Explain products and services
- Engage website visitors instantly
- Capture lead information
- Qualify prospects
- Route conversations
- Provide 24/7 support
- Guide users through business workflows
WhatsApp Agent
Extend your customer engagement to WhatsApp with AI-powered automated messaging.
- Answer customer inquiries on WhatsApp
- Automate product and service responses
- Capture leads through WhatsApp conversations
- Support customer communication at scale
- Continue conversations on a channel customers already use
- Maintain conversational continuity
- Deliver fast and convenient interactions
RAG-Based Knowledge Intelligence
Power your chatbot and WhatsApp agent with a knowledge base built from your own content. This allows InnoChatbot to provide grounded, context-aware responses rather than generic AI answers.
Use your business content such as:
Try the knowledge search
Ask about InnoChatbot and see which sources the agent retrieves.
Conversational AI
InnoChatbot is not just a static chatbot. It is an intelligent conversation engine.
- natural-language response generation
- contextual response generation
- question answering
- conversation summarization
- intent detection
- next-best-action guidance
- multi-step dialogue handling
- workflow automation
- personalized responses
Human Handoff
When AI reaches a boundary, the conversation can be escalated to a human. This ensures that:
- important leads are not lost,
- complex issues are handled properly,
- customer experience remains smooth,
- businesses stay in control of critical conversations.
Workflow automation
Guide users through multi-step flows — callback requests, demo bookings, order updates and support triage — and route the result to the right team automatically.
- Appointment and demo requests
- Smart routing to sales, support or HR
- Conversation summaries for your team
- Follow-ups on WhatsApp and email
Lead Capture and Qualification
Turn conversations into opportunities.
InnoChatbot can collect:
The system can help identify whether the visitor is:
Recent leads
Sample data — leads you give our agent in this browser appear here too.
| Name | Channel | Interest | Visitor type | Intent score | When |
|---|---|---|---|---|---|
| Priya Sharma | Website Chat | Website Chatbot | Prospect | 92 | 2 min ago |
| Rahul Verma | WhatsApp Agent | Prospect | 84 | 18 min ago | |
| Ananya Reddy | Both channels | Existing customer | 77 | 1 hr ago | |
| Mohammed Irfan | Website Chat | Integration / API | Partner | 68 | 3 hr ago |
| Sneha Kulkarni | Website Chat | Recruiting | Job seeker | 41 | Yesterday |
More built in
Everything an always-available digital agent needs to run across teams.
Conversation analytics
See conversations, intents, resolution rate and leads by channel.
Multilingual replies
Answer in English, Hindi, Telugu and other languages your customers use.
WhatsApp broadcasts
Send approved updates and follow-ups to opted-in contacts.
Smart routing
Send each conversation to sales, support or HR based on intent.
Approved answers only
Keep responses grounded in the knowledge sources you approve.
Live AI avatar
A talking, listening avatar that greets visitors and captures details.
Technical Product Description
InnoChatbot is a modular conversational AI platform designed to power intelligent website chat and WhatsApp interactions using LLMs, Retrieval-Augmented Generation (RAG), workflow automation, and multi-channel messaging integration. The platform enables businesses to deploy chatbots and WhatsApp agents that can answer questions using approved knowledge sources, capture leads, detect intent, qualify users, and integrate with business applications through APIs. Designed as an independent product, InnoChatbot can be embedded into websites and connected with enterprise systems such as CRM, ATS, customer support, and internal knowledge platforms.